Account
Delete your account
Last updated: 26 July 2026
You can ask us to delete your Sckools account and the personal data associated with it. Sckools accounts are created and managed by your school, so we handle deletion together with your school.
Request deletion by email
Email us and we'll verify the request with your school and process it. The pre-filled message asks for the few details we need to find the right account.
Email admin@sckools.comHow it works
- Send your request to admin@sckools.com with your school code, name and login.
- Because your school is the owner of the account, we confirm the request with the school before deleting.
- You can also ask your school directly — a school administrator can remove an account from the school admin console.
What we delete
On a confirmed request we delete the personal data tied to your account, including:
- Your account and login credentials.
- Your profile details (name, class, admission and roll number, profile photo).
- Your device push-notification tokens.
- Personal records linked to your account, such as your attendance history.
What may be retained
A school may be legally required to keep certain academic or administrative records for a period of time; where that applies, the school (as the data controller) retains them under its own obligations. We may also keep limited information where the law requires it, and anonymised or aggregate data that no longer identifies you. Residual copies in encrypted backups are purged on our regular backup cycle.
How long it takes
We aim to action verified deletion requests within 30 days. If anything will take longer, we'll let you know.
Questions
See our Privacy Policy for how we handle data, or contact admin@sckools.com.